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Use this page to answer a survey during a visit and save it. A survey is a set of questions, such as stock checks or store audits, and your answers and photos give your company a consistent record of each visit.

Before You Begin

Most surveys need you to check in first. If you aren’t checked in, the survey button shows View Survey and the survey opens read-only.

Open a Survey

  • On the visit, in the Tasks list, find the survey task and tap Start Survey.
The top of the survey shows its status and a progress bar, such as “4 of 10 answered (40%)”. Your company might also show instructions there.

Answer Questions

Surveys can include these question types: text, numbers, currency, percentages, dates, email addresses, web addresses, single choice, multiple choice, photos, and signatures. Some questions appear only after you answer an earlier one. Every question is required unless your company marks it optional. Required questions you’ve missed show “This field is required”.
Barcode questions don’t scan barcodes. Enter the barcode number instead.

Add Photos

Questions that need photos show a photo box, where you add each photo:
  1. Tap the photo box.
  2. Take a photo or choose one from your device.
For more about taking photos, see Take Photos with Smart Camera.
  • If the photo is mandatory, you see “Photo is required for this question” until you add one.
  • Each question allows up to 5 photos. Some questions allow fewer.
  • If a photo is optional, you can mark it Not Required. That photo doesn’t upload.

Add a Signature

  1. For a signature question, sign in the box with your finger.
  2. Optional: To start again, tap Clear Signature.

Save the Survey

  • When you’re done, tap Save.
What happens next depends on your answers:
  • Every required question is answered: You see “Survey completed successfully!” and the task is marked complete.
  • Some questions are unanswered, and your company allows partial saves: To save your progress, tap Save Partially. To go to the first missing answer, tap Continue. You need at least 1 answer to save partially.
  • Partial saves aren’t allowed: You see “To save the survey, answer all the questions.”
Survey answers and photos save on your device and upload at your next sync. Completed surveys open read-only.

If You Leave Before Saving

If you leave the survey with unsaved changes, the app asks Discard Changes? Discarding loses the answers you entered since your last save. To keep them, tap Keep Editing, and then tap Save (or Save Partially).

See Also

Last modified on October 19, 2026