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Use this page to turn on visit reminders and fix them when they don’t appear. Visit reminders are notifications that FieldKo sends when you miss a check-in or check-out on today’s visits, so you can keep your visit records accurate. To open the visit, tap the notification. Each reminder appears only once per day. If you reschedule the visit, its reminders reset.

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Before You Begin

  • Your admin must turn on mobile visit reminders. If the reminder settings are grayed out and show Controlled by your organization, ask your admin to turn on mobile visit reminders.
  • Notifications must be allowed for FieldKo Atlas in your device settings. See Fix Reminders That Aren’t Showing.

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Turn Reminders On or Off

You control reminders on the Settings screen:
  1. In the side menu, tap Settings.
  2. Go to the Calendar & Visits section.
  3. Turn on or turn off Visit Reminders.
  4. Optional: Set the Reminder Delay, the number of minutes the app waits before it sends a reminder.
For more about these settings, see Personalize Your Settings.

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Fix Reminders That Aren’t Showing

If reminders don’t appear, check each of these:
Open your device’s settings, find FieldKo Atlas, and make sure notifications are allowed. On Android, also check the Visit reminders notification channel.
  1. In the side menu, tap Settings, and go to the Calendar & Visits section.
  2. Tap Alarms & reminders permission, and then allow it.
  3. Tap Battery optimization (Android), and then turn off optimization for FieldKo Atlas.
The app schedules reminders for today’s visits each time the home screen loads. Open the app at the start of the day.
Logging out cancels all reminders and resets your reminder settings. Reset Sync also resets reminder settings. Check your reminder settings again.

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See Also

Last modified on October 19, 2026