Install the FieldKo Atlas App

Use this page to install the FieldKo Atlas app on your phone or tablet and keep it up to date. The FieldKo Atlas app is how you plan and run visits in the field. After you install it, log in.

Before You Begin

Make sure your device meets these requirements.

Requirement	iOS and iPadOS	Android
Minimum OS	iOS 17.0	Android 12 (API 31)
Devices	iPhone and iPad	Phones and tablets
Orientation	Portrait and landscape	Portrait and landscape

You also need:

A Salesforce user in an org that has FieldKo set up. Your Salesforce admin sets this up. If you don’t have a Salesforce username yet, ask your admin for one.

Install the App

Download FieldKo Atlas from your device’s app store:

iOS
Android

On your iPhone or iPad, open FieldKo Atlas on the App Store, or open the App Store and search for FieldKo Atlas.
Tap Get, and then confirm the download.

The app appears on your device as FieldKo Atlas. If your company asked you to test a new version before it’s released, see Test New Versions of the App instead. Next, log in and set up the app.

Update the App

Sync before you update or reinstall. Uninstalling deletes the app’s offline data, including anything that hasn’t synced. Android doesn’t restore FieldKo data from a device backup. To check that nothing is waiting to upload, in the side menu, tap Sync, and make sure Pending Changes shows 0 records and 0 images. See Sync Your Data.

iOS: Updates arrive through the App Store, like any other app. To update now, open FieldKo Atlas on the App Store and tap Update.
Android: Updates arrive through Google Play, like any other app. To update now, open FieldKo Atlas on Google Play and tap Update.

To see what changed in each version, see FieldKo Atlas Release Notes.

Check Your App Version

The app version appears at the bottom of the side menu (for example, v1.0.68). Your admin can change the version label that the menu shows. If support asks for your exact build, check it in one of these places instead:

Android: In your device settings, go to Settings → Apps → FieldKo Atlas.
iOS: In your device settings, go to Settings → General → iPhone Storage (or iPad Storage) → FieldKo Atlas. The version is shown at the top.

Permissions the App Asks For

The app asks for these permissions the first time it needs them.

Permission	Why the App Needs It	When You’re Asked
Location (while using the app)	Records your check-in and check-out location, shows you on the map, and logs your location when you sync	Your first check-in, when you open the map, or when you start a sync
Camera	Takes photos for surveys, records, and Smart Camera	The first time you take a photo
Photo library (iOS)	Lets you choose existing photos and save photos	The first time you pick or save a photo
Notifications	Sends visit check-in and check-out reminders	iOS: at first launch, before you log in. Android 13 and later: after setup, only if your company has reminders turned on.
App tracking (iOS only)	Improves visit planning and routing	Once, after the home screen first loads
Alarms & reminders (Android)	Lets reminders arrive when the app is closed or the device is locked	When you turn it on from Settings in the app

Android uses the system photo picker and doesn’t need the photo library permission. If you denied a permission, turn it back on in your device’s system settings under FieldKo Atlas.

Get Started

Plan and Run Visits

Work in the Store

Stay Connected

Work Offline and Sync

Troubleshoot

Test New App Versions

Install the FieldKo Atlas App

Before You Begin

Install the App

Update the App

Check Your App Version

Permissions the App Asks For

See Also

​Before You Begin

​Install the App

​Update the App

​Check Your App Version

​Permissions the App Asks For

​See Also

Before You Begin

Install the App

Update the App

Check Your App Version

Permissions the App Asks For

See Also