Supported Salesforce Editions
Salesforce Platform licenses, which most FieldKo reps use, can’t be added to Group or Professional Edition orgs. See Architectural Considerations for Group and Professional Editions in the Salesforce ISVforce Guide.
To check your edition, from Setup, in the Quick Find box, enter
Company Information, and then select Company Information. Look at Organization Edition.
Choose a Salesforce License for Each User
Almost everything a rep or manager touches in FieldKo is a FieldKo custom object, plus accounts, contacts, and activities. A Salesforce Platform license includes accounts, contacts, and activities, so it’s the usual choice for reps and managers. Each user has only one Salesforce user license, so a user who also needs customer relationship management (CRM) features, such as opportunities or support cases, gets a Sales Cloud or Service Cloud license instead of a Platform license. FieldKo works with either. If you change a user’s license, Salesforce removes their permission sets, so assign their FieldKo permission sets again afterward. Salesforce sells Platform licenses in several versions, including these 2:
Custom objects from a managed package that’s publicly listed on AppExchange don’t count toward a Platform license’s custom object limit. Your own custom objects do. Which version fits each type of user depends on how FieldKo is set up for you and the custom objects you’ve added, so confirm with your FieldKo contact before you buy.
Sources: Features Available with Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login Licenses in Salesforce Help, and API Request Limits and Allocations in the Salesforce Developer Limits Quick Reference.