What You Get
Your subscription sets how many of each license you have. To see them, from Setup, in the Quick Find box, enter
Company Information, and then select Company Information. The User Licenses and Permission Set Licenses related lists show what you have and what’s used. FieldKo licenses are on the Installed Packages page.
Use Is Limited to FieldKo
The included Salesforce licenses can be used only with FieldKo. Salesforce’s terms for these licenses, the Salesforce.com (SFDC) Terms of Use for OEM partners, are part of your agreement with FieldKo. Under them:- You can use Salesforce only as part of FieldKo, in the form FieldKo provides it.
- You can’t create or use custom objects beyond those in FieldKo, unless your order form says you can.
- You can’t use Salesforce features beyond those that FieldKo’s documentation describes.
- Salesforce can share data about your org’s usage with FieldKo, so FieldKo can manage your subscription.
What the Included Licenses Cover
The included user license covers everything FieldKo needs:What They Don’t Cover
The included licenses don’t give access to Salesforce’s customer relationship management (CRM) products, such as Sales Cloud and Service Cloud. Users can’t use:- Leads
- Opportunities and forecasts
- Cases and solutions
- Campaigns
- Quotes
Add Users or Storage
Your agreement is with FieldKo, so you add to it through FieldKo, not Salesforce. To add users, admin licenses, or storage, contact your FieldKo account manager or support@fieldko.com. When new licenses arrive, assign them as usual. Create the user with the included Salesforce license, assign them a license for each FieldKo package, and add their FieldKo permission sets. See Add a New Rep.If You Also Want Other Salesforce Products
If your company wants Sales Cloud, Service Cloud, or another Salesforce product, talk to your FieldKo account manager first. Salesforce allows licenses bought directly from Salesforce to be added to the same org, but:- Those licenses come under a separate contract between your company and Salesforce.
- Users on the included Salesforce licenses stay limited to FieldKo. Each user has only one Salesforce user license, so a user who needs Sales Cloud features needs a Sales Cloud license instead of an included one.
- FieldKo licenses can be assigned to users with any Salesforce license, so a user with a Sales Cloud license can use FieldKo too.
- Salesforce’s terms call this a shared org. If your company breaches its separate contract with Salesforce, Salesforce can suspend or end access to the whole org, including FieldKo, with no refund. See section 5.3 of the SFDC Terms of Use (Applies to OEM Partners).