> ## Documentation Index
> Fetch the complete documentation index at: https://support.fieldko.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Record Pack-Outs and Short-Dated Stock

> Scan products, record quantities and expiry dates, and capture before and after photos for a pack-out.

A pack-out records the stock you've packed out at an account, with before and after photos. Some companies also use a **Short Dated Stock** version to record stock that's close to its expiry date. Use this page to open a pack-out from a visit, scan products, and save it.

## Open a Pack-Out

You can open a pack-out in either of these ways:

* **From a visit:** Tap the pack-out action in the visit's actions. Your company names this action, for example **Pack Out** or **Add Short Dated Stock**.
* **From a visit task:** Open a task that asks for a pack-out.

The list shows existing requests with their type, status, and last update. To start a new one, tap **Add**.

## Record a Pack-Out

After you tap **Add**, record the pack-out in this order:

<Steps>
  <Step title="Choose a Principal and Category">
    Both fields are required. The **Category** options depend on the **Principal** you choose.
  </Step>

  <Step title="Take the Before Photo">
    Under **Before Photo**, tap **Tap to capture**. The pack-out moves to In Progress.

    * Short Dated Stock doesn't need a before photo.
  </Step>

  <Step title="Scan Each Product">
    Tap **Scan**, and point the camera at the barcode.

    * Tip: If a barcode is damaged, tap **Barcode damaged? Enter manually**, and confirm.
  </Step>

  <Step title="Enter the Product Details">
    Check the **Barcode**, set the **Expiry** date, and enter **Quantity (cases)**. Then tap **Save**.

    * Short Dated Stock also has an optional **Quantity (units)**.

    Repeat steps 3 and 4 for each product.
  </Step>

  <Step title="Take the After Photo">
    When you're done scanning, capture the **After Photo**.
  </Step>

  <Step title="Tap Save">
    You see "Pack Out saved". **Cases Packed Out** totals automatically from your scanned items.
  </Step>
</Steps>

Scanned items appear under **Scanned Items**. To change an item, tap its edit or delete icon.

FieldKo marks a pack-out **Completed** when it has an after photo and at least 1 case. Short Dated Stock is marked complete when you save.

Each scanned item saves on your device right away. The app uploads it, along with the photos, at your next [sync](/sync/how-sync-works). Pack-outs on **Completed** or **Cancelled** visits are read-only.

## Messages You Might See

| Message | What It Means | What to Do |
| - | - | - |
| Please complete: Before Photo, Principal, Category | Required details are missing. | Fill in these details before you scan. |
| "This is not a … Product, please re-scan" | The barcode doesn't match any product on your device. | Scan again, or select the confirmation checkbox to save it anyway. |
| You've already scanned this item. | The item is already in **Scanned Items**. | Tap the edit icon on the existing item to change its quantity. |
| Enter a valid quantity | The quantity isn't valid. | Enter a number above 0. |
| Please select Principal and Category | One or both fields are empty. | Fill in both fields before you save. |
| Scanner Unavailable | The barcode scanner couldn't start. | Restart the app. If it keeps happening, [send your data to FieldKo support](/troubleshooting/send-data-to-support). |

## See Also

* [Check In and Complete a Visit](/visits/visit-details)
* [Take Photos with Smart Camera](/field-work/photos)
* [Record Core Ranging](/field-work/core-ranging)
* [Sync Your Data](/sync/sync-screen)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.