> ## Documentation Index
> Fetch the complete documentation index at: https://support.fieldko.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log an Incident

> Record something that went wrong at an account during a visit, with an optional photo.

Use **Log an Incident** to record something that went wrong at an account during a visit, such as damaged stock or a safety issue. Your company might use a different name for this action.

## Before You Begin

Check in to the visit. **Log an Incident** appears only on visits that are **In Progress**. See [Check In and Complete a Visit](/visits/visit-details).

## Log an Incident

You can start an incident from the visit's actions, or from a visit task that asks you to log one. These steps start from the visit's actions:

<Steps>
  <Step title="Tap Log an Incident">
    In the visit's actions, tap **Log an Incident**. The app fills in the account and visit for you.
  </Step>

  <Step title="Fill In the Details">
    Your company decides which fields appear. Typically, you enter a **Subject**, a **Priority**, and a description.
  </Step>

  <Step title="Add a Photo">
    Optional: Tap **Capture Image** to take 1 photo.
  </Step>

  <Step title="Tap Save">
    The app saves the incident on your device and uploads it at your next [sync](/sync/how-sync-works).
  </Step>
</Steps>

If you see "Subject is required." or "Priority is required.", a required field is empty. Fill in the field and save again.

## See Also

* [Check In and Complete a Visit](/visits/visit-details)
* [Take Photos with Smart Camera](/field-work/photos)
* [Sync Your Data](/sync/sync-screen)


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